Known Issues

• In the File List pane, file type icon is missing if file type is .afphoto.
• Assigning metadata via the Batch tool fails if preceded by a Move or Copy action.
• Embedding ACDSee Metadata may fail if file type is PNG.
• When embedding ACDSee Metadata, or writing GPS or Reverse Geocode info to many files, a delay may occur before the operation begins.
• Search by EXIF Shutter Speed Value returns incorrect results. Workaround: search by EXIF Exposure Time.
• Image doesn’t fit display when app moved to another monitor and Full Screen enabled.
• File List items are sorted by name if items are uncataloged and sort method is based on EXIF or IPTC metadata.
• Find Duplicates tool doesn’t work with iCloud Drive.
• Restore Database will not begin if the database to be restored is currently open. Workaround: close all apps that are using the database to be restored.
• Disconnecting an iOS device while importing will crash ACDSee.
• Move to Trash will not work on images stored on cameras.
• Batch Copy and Batch Move will not work for images stored on cameras.
• PTP (Picture Transfer Protocol) not supported.
• No method available to view RGB values while using Eye Dropper to set White Balance.
• Cannot copy read-only EXIF metadata values to the clipboard.
• Cannot read any ACDSee Metadata embedded in BMP, CUR, DDS, EXR, GIF, HDR, ICO, JP2, MEF, PBM, PSD, or TGA.
• Batch Copy operation hangs when “Place in subfolder” option is enabled, “Date” token added to the Name, and date format includes slash character (“/”). Workaround: In System Preferences > Language & Region > Advanced… > Dates, remove “/” from the desired format.
• Import ignores video portion of Live Photos.
• Keyword/Category assignment may fail if target is unscanned Image Basket item.
• ACDSee will not function correctly if the ACDSee database is locked or read-only.
• ACDSee does not support multiple clients connecting to the same database. ACDSee will become unresponsive if trying to connect to a database that is already open in another instance of ACDSee.
• Status bar count may be wrong if empty smart folder selected.
• Watermark tool Center button doesn’t center watermark for all images in the batch if images are different sizes.
• Running Batch Add Watermark while an unsupported image is in preview does not apply watermark.
• Compare Images Active View is empty if selected image is an orphan.
• Startup time may be impacted if Image Basket contains many items.
• External Editors feature does not support images on cameras.
• Keyboard shortcuts assigned to commands that can be renamed (such as Categories, Batch Presets, External Editors) need to be re-assigned if command is renamed.
• Writing a Spotlight Comment fails with error “Source file not found”.
• Adding media files (e.g. audio, video files) to Image Basket is not supported.
• The folder tree fails to refresh after cut/paste or drag-and-drop Move operations. Workaround: View > Refresh Folders Pane (option + command + R).
• PSD files cannot be placed on the Map.
• Clone/heal effect is temporarily removed from view if you adjust Exposure or White Balance and image is RAW.
• If the exposure of a clone/heal source point has been adjusted via brush or gradient, the exposure of the target point will also be adjusted.
• Dragging keyword tokens from the Properties pane Keywords input field to the Search bar fails to return matching items if the keyword is hierarchical. Workaround: drag the keyword from the keyword list.
• Tag, Rating, and Label icons are present at the top of the Organize pane if the file selection contains item(s) excluded from the database (or no items are selected).