To request a refund, please contact Customer Care by email or by phone at

1-888-767-9888.

The ACD Systems store offers a 30-day money back guarantee. If you purchased a subscription and want to cancel after 30 days of purchase date, no refund is made but auto-renew for subscription will be disabled.

To cancel Auto-Renew on your subscription, please contact Customer Care by email or by phone at 1-888-767-9888.

Yes, you will receive reminder emails 5 days before it expires and be automatically renewed at the end of your period (monthly or annual). The charge will be made on the same bank card you used for your original purchase. You will receive an Auto-Renew confirmation email upon successful renewal.