Fixed AI credits will not rollover after their expiration date.
With an active ACDSee 365 Complete Plan or ACDSee 365 Photo Plan subscription, your recurring AI credits do not rollover at the end of each month, but are replenished at the start of each month.
No. When your AI credit balance reaches 0, you will need to purchase an ACDSee AI Credit Pack to continue using Generative AI features. You can purchase ACDSee AI Credit Packs via the following methods:
Sign in to your ACDSee 365 account to view your AI credit usage history and balance.
The cost varies based on several factors including the specific feature, output resolution, number of reference images, and most importantly, the AI model selected. All Generative AI features show an estimated cost before you generate, so you can judge the appropriate model to use based on your needs.
ACDSee never stores text prompts, reference images, or the input image for any of the Generative AI features. ACDSee securely stores output images for seven days, so you can retrieve them if, for example, you accidentally close ACDSee while waiting for a generated image to return. After seven days, they are deleted.
Generating an image requires sending your request to Google, which provides the underlying AI service. ACDSee uses Google’s paid commercial service, under which Google does not use your prompts or images to train or improve its models. Google briefly retains them for abuse monitoring and legal compliance before deleting them, and this processing may occur on servers outside your country. Full details are in the AI Image Generation Terms of Use, available in-app.
No. AI Credits are non-refundable.
Generative AI features are destructive with the following exception:
Only the following Generative AI features require credits to use because they are cloud-based:
All other AI features run locally, on your device, so they remain free to use. This includes:
ACDSee uses Gemini’s API for their Generative AI tools. Currently, Nano Banana 2 Lite (Gemini 3.1 Flash Lite Image), Nano Banana 2 (Gemini 3.1 Flash Image), Nano Banana Pro (Gemini 3 Pro Image), and Nano Banana (Gemini 2.5 Flash Image) are the supported models.
Google Maps API support for Internet Explorer 11 has ended. As a result of this change by Google, the Map feature in ACDSee 2021 and older no longer functions. We sincerely apologize for any inconvenience this may have caused.
In ACDSee 2022 and newer, the Map feature has been updated to use Microsoft Edge WebView2 in place of Internet Explorer 11. Sign in to your acdID account to access exclusive upgrade pricing.
